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CEMSDI
Civil-servant Empowerment for Multi Media
Service Delivery ICT-enabled

The CEMSDI project focuses on capacity building of civil servants and other practitioners forming part of the service delivery chain in territories in need of active eInclusion and eGovernment policies.

The project focuses in particular on Local Governments which serve around 8.000 inhabitants or fewer, where the digital divide tends to be the largest. For these administrative units, the empowerment of Public Officers and their administrations is vital in order to ensure the implementation of digital inclusion policies, which target the socially disadvantaged, modernise the organisations of public administration and efficiently deliver eGovernment and other local services.

The project will use the DLA (Digital Local Agenda) as a key instrument to achieve its goals. Five specific pilot actions at European level in Italy, Norway, Portugal, Spain and the UK will validate the training and empowerment instruments created by the CEMSDI network of eGovernment experts so as to provide a trans-European methodology that can later be implemented in other territories in European countries.